Privacy Policy

Privacy Policy

Last Updated: February 26, 2024

Introduction

Harmony Car Rentals ("Harmony," "we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, mobile applications, or other services (collectively, the "Services").

Information We Collect

We collect a variety of personal information from you, including:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment Information: Your credit card or other payment information.
  • Rental Information: Your rental dates, vehicle type, and location.
  • Demographic Information: Your age, gender, and country of residence.
  • Vehicle Information: Your vehicle make, model, and license plate number.
  • Driving Information: Your driving record and any accidents or violations.

We may also collect other information from you, such as:

  • IP Address and Browser Information: Your IP address, browser type, and referring website.
  • Device Information: Your device type, operating system, and unique device identifier.
  • Usage Information: How you use our Services, including the pages you visit, the actions you take, and the time you spend using our Services.
  • Location Information: Your location information if you enable location services on your device.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with our Services: We use your information to process your rental reservations, provide customer support, and manage your rental accounts.
  • To improve our Services: We use your information to improve our Services, develop new features, and personalize your experience.
  • To communicate with you: We use your information to send you marketing communications, such as email newsletters and promotional offers.
  • To comply with law and regulations: We use your information to comply with applicable laws and regulations, including those related to fraud prevention and financial reporting.

Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors and customer support providers.
  • Third-Party Partners: We may share your information with third-party partners who offer complementary products or services, such as insurance companies or travel agencies.
  • Legal Entities: We may share your information with legal entities when required to do so by law or in the good faith belief that such action is necessary to comply with the law, protect our rights or property, or prevent harm to others.

We will not sell or rent your personal information to third parties.

Your Choices

You can control your privacy settings and opt out of certain data collection practices as follows:

  • Email Marketing: You can unsubscribe from our email marketing list by clicking the "unsubscribe" link in any of our marketing emails.
  • Location Information: You can disable location services on your device.
  • Tracking Cookies: You can disable cookies in your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure storage methods, encryption techniques, and access controls to safeguard your data.

Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through our Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Email: [email protected]